YES24 TICKET

2024 OMEGA X ENCORE CONCERT in SEOUL 〈ISLAND : FOR EVERLASTING〉

subtitle: :
Genre: : [Live Concert]
Date: : May 6, 2024
Venue: : YES24 LIVE HALL
Age Limit: : 8 years and over
Show inquiry: : global_yesticket@yes24.com
Time: : 150 minutes

Booking

Ticket Price

General section : W132,000

※ Please make sure you are signed up and logged in prior to the purchase.
※ Credit card(Except for American Express cards issued outside of Republic of Korea and China Union Pay cards) and PayPal is available for payment.
※ Please note that some of payment methods may not be able to use when you place your order.

[Ticket Opening Information]

* Fan club pre-sale ticket sales period

- Schedule : April 24, (Wed) 2024, 20:00(KST) ~ April 25, (Thu) 23:59(KST)

- Fan club pre-sale eligibility : Members who have completed OMEGA X OFFICIAL MEMBERSHIP subscription by 23:59 (KST) on April 20, 2024 (Sat) and completed fan club membership verification within Yes24 Ticket within the pre-sale verification period (*Check the period and details below)

- Fan club pre-sale for this is only available to paid member of the OMEGA X OFFICIAL MEMBERSHIP

- Fan club pre-sale : OMEGA X OFFICIAL MEMBERSHIP members who wish to participate in the pre-sale can do so by pre-authorizing on this performance ticketing page during the pre-sale authorization period.

(Before proceeding with the fan club pre-sale, please be sure to proceed with the "fan club verification".)

* Fan Club Member Verification

OMEGA X OFFICIAL MEMBERSHIP Certification Period

: April 23, (Tue) 2024, 14:00(KST) ~ April 25, (Thu) 23:59(KST)

- Pre-sales can be authenticated with the name and membership number of your OMEGA X OFFICIAL MEMBERSHIP.

- Fan Club Member Verification Method

① Log in after accessing "YES24" according to the available date of authentication

② After logging in, click the 'Verify fan club member' on the ticketing page

③ Enter your name/reservation number 11-digits (Wrote when you signed up for OMEGA X OFFICIAL MEMBERSHIP)

Ex) Name: KIM JAE HAN / OX123456789

- Membership numbers will be available starting on April 22 (Mon) at 14:00 in the FROMM channel (in the More) - You can check it through the membership menu.

- OMEGA X OFFICIAL MEMBERSHIP Pre-authentication is possible only with Yes24 Ticket ID in your name, which matches your username, please make sure to verify your personal information on your Yes24 ticket and membership before authorization.

- Fan Club pre-sales are limited to one ticket per person.

* General Ticket Open

- General Ticket sales period : April 26, (Fri) 2024, 20:00(KST) ~

- General reservations will be made only for the remaining seats after the fan club pre-sale, if Fan Club pre-sale sells out, there may not be seats available for general sale.

- General reservation can reserve two tickets per person, including the number of pre-orders.

* This show will be sold exclusively on YES24 tickets, and tickets will not be sold through any other channels.

Tickets transferred from others without a designated reservation destination (Yes24 tickets) or purchased through illegal transactions such as personal transactions or used Internet transaction sites cannot be canceled or refunded, neither the organizer nor the ticketing agency is responsible for any problems caused by tickets purchased or acquired through a route other than the official designated reservation site (YES24) for this show.

* If a problem occurs at the venue due to a ticket purchased or acquired through a route other than the designated reservation site, verification with the actual ticket holder will be carried out.

If you can't verify your identity, you have to leave.

Please be sure to bring identification (resident registration card, passport, alien registration card, etc.) that can show your identity.

* Changes, cancellations, and refunds of tickets are handled in accordance with the bookings regulations, Tickets cannot be exchanged or refunded on the day of the show.

* Please note that after booking the ticket, the show organizer and reservation office are not responsible for the act of exposing personal information due to the carelessness of the person and other people being authenticated by the exposed personal information, so please be careful to manage your member information.

* Inquiries about reservations, please contact the YES24 Performance Customer Center (+82) 2-1544-6399)

YES24 call center is open from 09:00 to 18:00 on weekdays and 09:00 to 17:00 on Saturdays, and closed on Sundays and holidays.

How to cancel my ticket

- Please confirm 'My Ticket→Click →Purchase/Refund. And click "Cancellation" button
Cancellation Policy
- > Cancellation Deadline
  1. (Show on Tue~Sat) available till 5 pm prior to show day to cancel
  2. (Show on Sun/Mon) available till 11am on Sat. to cancel
  3. (Show on hollidays/the day after hollidays)
     - (Show on the day after hollidays) same as above #1,#2
     - Not availble to cancel on hollidays
     * After the due has passed, no cancellation/change/refund
  
  > Cancellation Fee
  1. No Cancellation Fee is available in 7 days from purchase date.
  2. 8 days from purchase date
     - ~ until 10 days before showday : Musical, Concert, Classic, Ballet 4,000won per 1 ticket / others 2,000 won per 1 ticket (But, 10% of paid amount)
     - 9 days before showday ~ 7 days before showday : 10% of paid amount
     - 6 days before showday ~ 3 days before showday : 20% of paid amount
     - 2 days before showday ~ 1 day before showday : 30% of paid amount
  
  * No.2 policy will first be applied.
  * If your cancellation is in within ten days from event day even if it is in within 7 days after booking, cancellation fee will be charged.
  1. · Booking fee can be refund until 23:59 on the day of the purchasing, Otherwise impossible.
  2. · Delivery charge won't be refund for ticket that delivered or returned.
  3. · Each different show has different cancellation policy. Please check the policy for relevant show.
Refund Policy
- 1. Credit Card
  - After 4~5 days(businees days) of purchase, credit card approval will be cancelled.
  - Cancellation fees and booking fees can be charged depending on the time of cancellation, and refunds will be made except for the fees.
  - If you have already received the ticket, the delivery fee is non-refundable.
  - If your order is unpaid, approval details and purchase cancellation are available
  If you cancel orders after payment with card charge, it will be deducted next month
  - If you cancel orders after payment, it takes three to seven(3~7) days
  - Refund date is depend on credit card company's policy. please call credit card company for more details.
- 2. PayPal
  - All refunds will be sent back to the payment method of your original payment.
  - If you paid by Credit of Debit card, your refund will go to your card within 30 days.
  - If you paid by PayPal Cash or Bank transfer, your refund will go back to the PayPal balance within 5 business days.
  - Beyond 1 day of the date of the original payment, PayPal's transaction exchange rate ( including a currency conversion spread ) on the date of the refund will apply.
  Therefore, due to changes in fees and exchange rates, you may not be able to receive the full amount of the original payment.(10 cents for PayPal payment fee is not refundable even if the reservation is canceled.)
  - If you need further information, please contact PayPal.

Cancellation Policy
> Cancellation Policy
1. · The validity period of the ACE membership code is 30 days from the date of issue.(ex. When you issued ACE membership code on 12/1,
  the validity period is until 12/31)
2. · If the ACE membership code expires, you can’t use it. You can only get a refund if you cancel it directly on MY PAGE.
3. · For changing to ACE membership, you have to register issued ACE membership code at Lysn.
4. · Before the completion of registration and certification procedure of ‘ACE membership code’ for conversion to ‘ACE membership’ in ‘Lysn’,
  Cancellation of purchase of ‘ACE membership code’ is possible according to the reimbursement policy of YES24, without any separate cancellation fee.
5. · After registration and certification process is completed in ‘Lysn’ (completion of conversion to ‘ACE member’), certain amount of penalty will be incurred,
  and the remaining amount will be calculated and refunded in proportion to the remaining 'ACE membership’ validity period.
6. · When the cancellation fee (refund fee) has been occurred, only in the case that you pay the refund fee first you can cancel the purchase of
  ACE membership code.
7. · If you receive the ‘Membership card and Welcome kit', the shipping fee won't be refunded.
8. · To proceed on reimbursement process, the buyer of the‘ACE membership code’ must also maintain his/her YES24’s membership during the period of
  ‘ACE member’ status from time of purchasing ‘ACE membership code’.
9. · Full reimbursement will be unavailable from time when any of the benefits for “ACE members’ such as preemption for the artist’s concert, paid fan meeting, etc. is already provided or the Welcome Kit and membership card production is already started.
Refund Policy
> Credit Card
1. · After 4~5 days(business days) of purchase, credit card approval will be cancelled.
2. · If your order is unpaid, approval details and purchase cancellation are available. If you cancel orders after payment with card charge,
  it will be deducted next month
3. · If you cancel orders after payment, it takes three to seven(3~7) days
4. · Refund date is depend on credit card company's policy. please call credit card company for more details.